FAQ
Wholesale & Dealer How is intellectual property / branding handled?
Dealers are granted a license to use Zodia’s trademarks, logos, and marketing ma...
Wholesale & Dealer What if inventory is delayed or out of stock?
If a product is out of stock or backordered, we’ll notify you and give an estima...
Wholesale & Dealer Do you offer marketing support / training to dealers?
Yes — we provide marketing materials (product images, brochures, banners) and ma...
Wholesale & Dealer What is your return / exchange policy for dealers?
Returns are accepted generally only for defective or damaged goods, not for unso...
Wholesale & Dealer Can dealers request custom finishes, plating, or polishing?
Yes — many of our product lines support custom polishing, plating, or finishing ...
Wholesale & Dealer How do dealers place orders and how are they shipped?
Dealers can place orders via email purchase orders, or via a dealer ordering for...